Frequently asked questions
How long to get my order?
We offer fast & tracked shipping on all orders.
- For TALY It takes 6-8 days 🇮🇹
- For the United Kingdom it takes 7-9 days GB.
- For the United States it takes 7-9 days with UPS us.
- For Australia it takes 7-9 days with FedEx Au.
- For Ireland it takes 7-12 days with FedEx IE.
- For the New Zealand it takes 7-9 days nz.
- For Europe it takes 6-9 days with Fedex and DHL eu.
- For the United Arab Emirates and Asia it takes 7-9 days with Aramex.
- For the Canada and the Mexico it takes 6-10 days CA MX.
Please note that most couriers are unable to deliver to a PO Box.
*Transit times do not include shipping times.
What is the return policy?
In short, you can return the order within 14 days of the delivery date. Personalized products are not elegible for returns.
For all details read the full Return Policy
How long to dispatch my order?
Our handling time are 2-3 business days.
The parcel is then handed over to the world's best couriers including FedEx, DHL, YunExpress. All orders are tracked.
Where are your located?
Our company is located in the United Kingdom, specifically:
71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
We work with local warehouses in Asia and Europe. Products are shipped from the country of manufacture.
How much does shipping cost?
Shipping is 100% FREE
Do you have more questions?
Send us a message and we will reply within one business day.